LIVIT digitizes tenant service

(CONNECT) Zurich-based LIVIT AG has launched a chatbot supported by artificial intelligence (AI). According to a press release, the chatbot, called Livio, will digitally guide tenants through a catalog of essential questions about renting and housing. The real estate service provider, a subsidiary of Swiss Life, wants to use the innovation to expand its digital offerings.

The chatbot draws exclusively on verified content from the LIVIT website, which is constantly updated and expanded by a team of experts from the company's management, communications and digital business departments. Livio is currently in a beta phase.

"With Livio, we can help tenants in an uncomplicated way. Recurring inquiries are answered automatically, while employees can concentrate more on individual concerns," David Rivière, Head of Property Management at LIVIT AG, is quoted as saying in the press release. Livit is working with Zurich-based AI company Typewise on the technical implementation of the chatbot. ce/ww