Machine translation offers considerable potential for public administration.The Commercial Register of the Canton of Schwyz and the Integration Unit of the Canton of Zurich implemented two case studies within the scope of the «Innovation Sandbox for Artificial Intelligence».
As the analysis of these case studies conducted by the «Innovation Sandbox for Artificial Intelligence» has shown, has shown, human translators remain indispensable for translation of official documents. However, training translation models specifically for public administration and integrating public administration terminology into existing solutions can offer clear added value. Specialised Swiss providers of machine translation can increase the quality of translations and improve data security. Use of specific models for public administration that can be adapted to the needs of individual public offices or units is a promising approach in the long term.